What we do

Make the product

Each company runs its own production: the plant manager, the lines, the recipes, the pack formats and the food-safety program are local decisions. We keep the products that customers already buy and invest in the things that make them easier to produce and ship.

Orders and EDI

Wholesale purchase orders arrive through EDI or directly by email, and are acknowledged the same business day. An advance ship notice goes out when the order leaves the dock, so the receiving distribution center can schedule it. Because the invoice is generated from the shipment record rather than the order, a short line is billed short rather than billed and then disputed.

Invoicing and receivables

Invoices are issued the day a shipment closes and matched against the purchase order and ship notice before they go out. Payments are applied from the remittance detail, line by line. Deductions, chargebacks and allowances are separated from genuinely unpaid balances so the two get worked differently, and open items are reported weekly by customer and by age.

Back office

Bookkeeping, payroll coordination, sales-tax filings and reporting are handled centrally by the group's team at our parent company, Radd Payment Solutions. The same team supports a small number of partner producers who keep their own name and staff; see partners.