# Terms

> Terms of sale for wholesale orders from RBS Sweets companies.

Source: https://rbs-sweets.com/terms

---
## Terms

RBS Sweets companies. Effective September 11, 2026

These terms apply to wholesale sales by the RBS Sweets companies (RBS Sweets LLC; each "we", "us"), 47 Pleasant Street, Suite BS, Northampton, MA 01060. Each order is fulfilled and invoiced by one company, named on your order acknowledgement and invoice.

### Orders and acceptance

A purchase order is an offer to buy and is accepted when we acknowledge it or ship against it, whichever comes first. Prices, minimum order quantities and lead times are those in the acknowledgement. Pre-printed terms on a customer purchase order that conflict with these terms do not apply unless we have agreed to them in writing.

### Shipment and title

Orders ship on the agreed terms of delivery, with an advance ship notice sent when the order leaves the dock. Quantities are subject to normal production tolerance; we invoice for what shipped, not what was ordered. Delivery dates are estimates given in good faith and are not guaranteed against causes outside our control.

### Invoicing and payment

Invoices are raised from the shipment record and are due Net 30 from invoice date unless your account is set otherwise in writing. New accounts may be placed on prepayment or a credit limit. Balances more than 30 days past due accrue 1.5% per month or the maximum allowed by law, and we may hold further shipments on a past-due account. Deductions may not be taken without a documented reason and reference; see the [payments page](/billing).

### Product, labeling and food safety

Products are manufactured to the specification, pack format and labeling agreed for your account and are sold for resale in the United States. Storage and handling conditions and date codes are stated on the case. Allergen and ingredient information is on the label and on the specification sheet for your item.

### Claims, returns and warranty

See our [returns and claims policy](/refund-policy). Except as stated there, and to the extent permitted by law, our liability for any claim arising from an order is limited to the invoiced value of the goods giving rise to it, and we are not liable for indirect or consequential loss.

### Territory and governing law

We sell within the United States. These terms are governed by the laws of the Commonwealth of Massachusetts, except that food-safety and consumer-protection provisions follow the law of the state where the goods are delivered.