# Why your invoice comes from RBS Sweets LLC

> What the company name on your invoice, statement and bank record means, why each business is its own legal entity, and who to call about a charge.

Source: https://rbs-sweets.com/insights/why-your-invoice-comes-from-rbs-sweets-llc
Published: 2026-09-11

---
Insights

## Why your invoice comes from RBS Sweets LLC

What the company name on your invoice, statement and bank record means, why each business is its own legal entity, and who to call about a charge.

If you ordered from us and the invoice, the remit-to line or your bank record reads RBS SWEETS LLC rather than a brand name you recognize, here is the explanation.

### One business, one company

Each business in the group is operated through its own limited liability company. That is ordinary in manufacturing and wholesale: it keeps each operation's licenses, facility, payroll, insurance and receivables separate, and it means the invoice you receive comes from the company that actually made and shipped the goods. The group name, RBS Sweets, and our parent company, Radd Payment Solutions, do not appear on your bank record.

### What shows where

- **On the invoice and the purchase order acknowledgement**: the operating company's legal name, **RBS SWEETS LLC**.

- **On your bank record or card statement**: the same legal name, because that is the company being paid.

- **On a check**: make it payable to the legal company name printed on the invoice.

### If your records show a different payee

Accounts that have ordered from us before may have an older payee or remit-to address on file. Those are superseded by the details on the current invoice. If you receive a notice telling you where to send payment, it will name the company and the remit-to address, and it will not ask you to change anything else about how you buy from us.

### Who to call about a charge

If an invoice or a deduction does not look right, contact us before adjusting your payment: we can match any invoice to its purchase order and shipment record, usually the same day. Email info@raddpayments.com or call (413) 200-0634, Monday to Friday, 8 to 5 Eastern.

### Why a shared back office

Each operation keeps its own plant, staff and production. What they share is the back office: invoicing, receivables, deduction tracking, bookkeeping and reporting, run centrally by our parent company. It is why every invoice, statement and remittance in the group looks the same, and why a question about any of them has one phone number.

More on [payments and invoices](/billing) and [our companies](/companies).

Published 2026-09-11 by RBS Sweets, an operating group of Radd Payment Solutions. [More insights](/insights)